Bill Assistance

What Help is Available?

You may be able to get help paying for part of your winter heating costs if you meet income guidelines.  South Central Iowa Community Action Program will help you apply for benefits through the Low Income Home Energy Assistance Program (LIHEAP).   Until you apply, we cannot tell you how much money you will receive, but the amount could range from $200 to more than $500.  Assistance levels depend on income level, family size, the type of fuel you use to heat your home, and other factors.  If you are determined eligible for benefits through the LIHEAP program, you will also be prevented from disconnection from your heating and electrical service through April 1st of each year. If you heat your home with liquid propane (LP), you can qualify to receive delivery of propane through this program.

When Can I Apply?

All SCICAP Outreach offices remain closed. We are not completing any face-to-face appointments this year. Read this page carefully to understand your application options.

Applications are accepted starting on the first working day of October of each year for households with a member over the age of sixty, and households with a disabled member.  For all others, applications are accepted starting on the first working day of November.  The application period ends on the last working day of April of each year.

What if I Have a Disconnection Notice?

If you have received a disconnection notice, or if you are disconnected from your power source, we can help you develop a plan. Being without power, especially in the winter, is dangerous.  Do not wait.  Come in right away if you have a disconnection notice.

How to Apply

1. Locate the required documents you need to apply.

2. Review the application options below. Choose your method of application and submit your application along with the required documents.


Apply Online

You may be able to complete your application online during the application season. This will be the fastest method if your are comfortable with online applications and can upload your documentation.

Mail-In Application:

You can download an application, print it out, and mail it back to us with copies of your documentation. Please be sure to complete all questions on the application.


Request an Appointment for a Phone Application

You can request an appointment to complete your application via telephone by calling your local outreach center or our central office at 641-774-8133 and we will help you set an appointment. We will also be able to accept a limited number of same-day phone appointments each day but would like to reserve those same-day appointments for people who are facing disconnection.